Support for Access Control, Time Recording and Security Management

Technical support

Monday to Thursday, from 7:30 am to 5:00 pm, Friday from 7:30 am to 4:00 pm. 
All times shown as CET.

Tel:   +49 7573 952777
Fax:  +49 7573 952488

Städtler products

The Primion Technical support contact information shown above, also applies to queries regarding:

  • S-TIME
  • S-TIME @ web

Service and maintenance contracts

Do you have you a service contract with us? If so, you can reach us at any time on the number given to you as part of that contract.

Primion’s 24 hour service

  • Fixed maintenance intervals (on-site or via remote)
  • Shortened reaction and resolution times
  • Software support options
  • Update service
  • Free telephone support
  • Guaranteed spare part availability
  • 24 hour availability

Primion’s comprehensive Service network guarantees the shortest reaction times. Non-binding advice is available from:

Remote Support

With your consent, we will connect to your computer. More information about remote maintenance.

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or arrange a callback: