Service & Support

For all questions regarding access control, timekeeping and security management

Technical support

Monday to Thursday, from 7:30am to 5pm Friday from 7:30am to 4pm:
Tel:   0 75 73 / 9 52-777
Fax: 0 75 73 / 9 52-488
support@remove-this.primion.de

Städtler products

The contact information of the primion technical support also applies to

  • S-ACCESS
  • S-TIME
  • S-TIME @ web

Service-/maintenance contract

Have you entered a service contract with us?
Then you can reach us at any time on the number disclosed to you!

primion’s 24 hour service

  • Fixed maintenance intervals (on-site or via remote)
  • Shortened reaction and retrieval times
  • Software support options
  • Update service
  • Free telephone support
  • Guaranteed spare part availability
  • 24 hour availability

primion’s comprehensive Service-Netz  guarantees the shortest reaction times.
Non-binding advice available: support@remove-this.primion.de

Headquarters

Montay to Friday from 8am to 12pm and 1pm to 4:30pm
Tel:  0 75 73 / 95 2-0
Fax: 0 75 73 / 9 20 34
info@remove-this.primion.de